| Networking |
We provide networking support for clients that do not have an in-house IT employee. Our client base is typically small to medium sized companies. We provide onsite support to businesses located in Orange County California. We provide remote support to companies located outside of Southern California. Remote support includes telephone and desktop sharing support.
 |
Firewall Installation |
|
Did you know that if you are on the internet with a high speed connection like DSL or Cable Modem, your computer (or network) is potentially vulnerable to hackers? There are several firewall solutions available to make sure your system is secure. Let us help you today.
|
|
|
 |
Anti-virus |
|
Internet and email use can expose your system to viruses which can be disastrous. Anti-virus solutions can greatly reduce these risks.
|
|
|
 |
Backup |
|
We can get you set up with a recurring backup routine so that you always have a current copy of your data should your hard drive ever fail.
|
|
|
 |
Internet and E-mail Setup |
|
Click Consulting can help you set up your new Internet connection or email account.
|
|
|
 |
Networking |
|
With a network, your internet, printer, files and other components may be shared by all computers in your household.
|
|
|
 |
Internet Connection Sharing |
|
If you have one internet connection with multiple computers, internet connection sharing allows multiple computers to all use the same connection simultaneously without any additional outside lines, connections, or costs.
|
|
|
 |
Ongoing Support |
|
There is never a good time to have problems with your system, but when problems do arise it is always good to know that you have someone qualified available to fix the problem quickly. Click Consulting is available for troubleshooting and support no matter how big or small the problem.
|
|
|
 |
New System Installation |
|
Just got a new computer? We can make sure you get up and running quickly and smoothly.
|
|
|
 |
Microsoft Software Training |
|
We can get you up to speed with the latest Microsoft software products and help you get the most from your computer.
|
|
|
 |
Case Study |
|
We provided networking support for a medium sized contracting company on an ongoing basis.
At the company's request, we installed a new server and upgraded their workstations.
Creating a stable and reliable network environment was our goal and focus. We continue to
service this client on a weekly basis, and always attempt to solve any issues with a permanent
and reliable solution.
To assist the tracking of technical support issues, we implemented a tech ticket system
whereby the users enter their tech issues into a form on the company's intranet. We are
immediately notified of the issue via email, and the tech ticket is retained in a database
for follow up and tracking purposes. You will see the quantity of tech tickets decrease over
time as the health of their network has improved.
Let us help you increase the health of your network
|
|