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| Network Support |
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Overview |
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Over the past several years, we have developed a system for delivering reliable, efficient and effective technical
support to our clients. The system we use provides our clients exactly what they want: computers that work,
networks that stay up, and help on demand.
Our commitment is to show up on time as scheduled, be available for
emergencies, provide sound advice, offer forward looking and planning, implement current technology to keep your
network up to date, and to be a trusted technology partner.
Below is a list of the services our network team provides:
Networking
Set up and/or manage a local area network (LAN)
Share printers, files, internet connections
Install and/or configure a server
Help manage DSL installations
Set up a firewall
Set up an intranet/extranet
Remote Access
Install remote access
Set up a virtual private network (VPN)
Tech Support
Tech Tickets
Onsite Visits
Remote Support
Satisfaction Surveys
Annual IT Roadmap
Assist clients with purchasing and configuring computer hardware
Perform general computer and network troubleshooting
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